Terms of Service
These Terms govern your access to and use of Toolie ("the Service"), provided by Toolie ("we", "us"). By creating an account or using the Service you agree to these Terms.
1. The Service
Toolie provides job management, quoting, invoicing, scheduling and NZ-compliance tooling. Compliance features (NZS 3604, H1, Healthy Homes, CCA 2002, GST, consents) are decision-support aids, not legal, engineering or accounting advice. You remain responsible for verifying outputs and for your own regulatory compliance.
2. Accounts
You must provide accurate information and keep your credentials secure. You are responsible for activity under your account and for your team's use.
3. Subscriptions, pricing & billing
- Plans are billed in NZD, exclusive of GST unless stated. GST is added where applicable.
- Free trials convert to a paid plan only if you choose to subscribe; we will not auto-charge a trial without your action to subscribe.
- Subscriptions renew each period until cancelled. You may cancel anytime, effective at the end of the current paid period. Fees already paid are non-refundable except where required by law.
- We may change pricing with reasonable notice; changes apply from your next renewal.
4. Your data
You own the content you put into Toolie. You grant us a limited licence to host and process it solely to provide the Service. You can export your data and request account deletion. Our handling of personal information is described in the Privacy Policy.
5. Acceptable use
Don't misuse the Service: no unlawful content, no attempts to breach security, no resale of the Service without authorisation, no use that infringes others' rights.
6. Availability
We aim for high availability but the Service is provided "as is" and "as available". Toolie is offline-first, so core functions work on your device even during outages; cloud sync resumes when connectivity returns.
7. Consumer Guarantees Act
Nothing in these Terms limits rights you have under the Consumer Guarantees Act 1993 or Fair Trading Act 1986 where they apply. Where you acquire the Service for the purposes of a business, you agree that the Consumer Guarantees Act does not apply (s.43), and our liability is limited as set out below. This contracting-out is fair and reasonable given the price and nature of the Service.
8. Liability
To the maximum extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, or loss of data, and our total aggregate liability arising from the Service is limited to the fees you paid in the 12 months before the claim. Compliance/estimating outputs are aids only — you are responsible for professional verification.
9. Termination
You may stop using the Service and cancel anytime. We may suspend or terminate accounts for material breach. On termination you may export your data for a reasonable period before deletion.
10. Governing law
These Terms are governed by the laws of New Zealand, and the New Zealand courts have non-exclusive jurisdiction.
11. Changes
We may update these Terms. Material changes will be notified in-app or by email; continued use after changes take effect constitutes acceptance.
12. Contact
Questions about these Terms: support@toolie.co.nz.